It texts every guest, catches the unhappy ones and wins them back. It lives right in your texts.
14 days free · Cancel anytime · Works with Square
TableTellerSarah M. gave Cedar Grill 2 stars: "Fries were cold, waited 25 min." Want me to send Sarah 15% off their next order?
yeah, make it 20% though
Done. Sent Sarah an apology and 20% off their next order. I'll let you know when they come back.
Thursday 12:41 PM
Sarah came back and spent $24.
SquareLive
CloverSoon
Soon
GmailSoonTableTeller
TableTeller
now
Sarah M. gave 2 stars: “Fries were cold.” Want me to send Sarah 15% off?
(1)
Connect your POS system once and every order flows in on its own, so TableTeller knows who ordered what and texts each guest afterward. It's read-only, so it can never change prices, refund or charge anyone. Square works today. Clover, Toast and your business Gmail are next.
TableTellerTableTeller: Hi Maya, it's the Cedar Grill team. Thanks for ordering! How was your chicken plate? Reply 1-5 (5 = amazing). Reply STOP to opt out.
2
Sorry about that. What went wrong?
fries were cold and I waited 25 min
Thank you for telling us. The owner reads every one of these and will reach out to make it right.
(1)
After every order in your POS system, the guest gets one quick question by text. No app and no forms, just a reply. When someone had a bad visit, they hear back right away and you get an alert, so you can win them back before they're gone.
9:41
Tuesday, October 14
TableTeller
now
TableTeller
6 days later
(2)
When someone has a bad night, you know within minutes: who, what they ordered and what went wrong. Reply in plain words and TableTeller sends a personal apology with an offer, then tells you when they come back.
TableTeller
0:42
You: how was lunch today?
TableTeller: 23 guests rated lunch, 4.4 on average. Two mentioned slow pickup around 12:30, and the chicken plate got six five-star comments.
You: nice. pause surveys tomorrow, we're closed
(3)
How was lunch? What are people saying about the new wrap? Which store is slipping? Text or call, and get a straight answer from your guest feedback and POS sales. It changes settings when you ask, too.
Monday recap · Cedar Grill
Your week
Guests texted
142
Replied
61
Average rating
4.5
Won back
3 · $71
Fix this week: add a second person on pickup from 12 to 1.
(4)
A heads-up the day a complaint repeats, a Monday recap you can read or listen to, and quiet hours so nothing buzzes after close. Managers get alerts for their own store, and never see your sales.
Everything TableTeller does, for every store. Try it free for 14 days, cancel anytime.
Per location, cancel anytime
Free for the first 14 days
TableTeller is a text-message assistant for independent restaurants. After every Square order it texts the guest one quick question, tells the owner by text when someone had a bad visit, and wins that guest back when the owner replies in plain words.
Square today. Clover and Toast are coming. Text us which one you use and we'll let you know when it's ready.
No. Setup and everything after it happens by text message. There's also a web dashboard if you ever want to see everything in one place.
No. TableTeller only has read access. It can see orders, items and customer contact details, but it can't change prices, issue refunds or charge anyone. You can disconnect anytime.
Only guests who gave your restaurant their mobile number with their order. Each guest gets at most one survey text every 30 days, only between 8 am and 9 pm, and can reply STOP anytime. You display a short notice where guests give their number, and we give you the wording.
When a guest has a bad visit you get a text like "Sarah gave 2 stars: cold fries. Want me to send Sarah 15% off?" Reply however you like: "yes", "make it 20%", "send a free dessert" or "skip this one". TableTeller's AI handles the rest, and nothing is sent until you say so. The guest gets a code to show at the counter, and we text you when they come back and what they spent.
$79 per location per month after a 14-day free trial. You add a card at the end of setup, nothing is charged for 14 days, and you can cancel anytime.
Yes. Every text is tagged with its store. Add a manager by text and they get alerts for their store and can approve offers there, without seeing your sales.